PRIVACY POLICY

Last updated: 1 july 2026
SunnyJoy Ability Care Pvt Ltd (“we”, “us”, “our”) is committed to protecting
your privacy. This policy outlines how we collect, use, and protect your
personal information in accordance with the Privacy Act 1988 (Cth) and the
NDIS Quality and Safeguards Commission requirements.

INFORMATION WE COLLECT
– Personal details (name, date of birth, gender, address)
– NDIS participant number and plan details
– Medical and health information relevant to service delivery
– Emergency contact information
– Cultural and linguistic information
– Payment and billing information

HOW WE USE YOUR INFORMATION
– To provide NDIS-funded support services
– To coordinate care with allied health professionals
– To meet regulatory and compliance obligations
– To communicate with you about your services

INFORMATION SHARING
We only share your information with:
– Your consent (e.g., referring to other providers)
– NDIS Quality and Safeguards Commission where required
– Other parties as permitted or required by law

DATA SECURITY
We implement appropriate technical and organisational measures to protect
your personal information, including secure storage systems and restricted
access controls.

YOUR RIGHTS
You may request access to, correction of, or deletion of your personal
information. Contact us at info@sunnyjoy.com.au or 1300 064 143.

COMPLAINTS
If you have a concern about how we handle your information, contact the
Office of the Australian Information Commissioner (OAIC) at 1300 363 992
or www.oaic.gov.au.

ABN: 90663332223
Licence No: 4050148216